Roles
Kindo Pricing: How it Works, Common Misconceptions and FAQ
Kindo is a kiwi-owned and operated fintech -As you know, we build software to help schools reduce admin and increase revenue, and we put a lot of thought into choosing the best pricing model – one that is affordable for schools of all sizes, ...
Menu Definitions
Kindo has multiple parts to a menu: Service Service appears for your caregivers on the main home page at the top page or at the bottom of the page. This is defined by the Service Administrator. The Service Administrator is responsible for what ...
Terms and Conditions
We take privacy very seriously and are compliant with applicable NZ laws and regulations. These policies explain what information The Growth Collective Limited trading as Kindo (TGCL, Kindo, myKindo and ezlunch) collects, how we store this ...
AML and Kindo - what this means for Schools
The Growth Collective (known as Kindo, myKindo and ezlunch) has been classed as a Financial Services Provider (FSP). This means there are additional responsibilities we must undertake, including compliance with the strict regulations imposed under ...
Adding a Service Administrator
You can add a Service Administrator any time, as long as you are a Service Administrator. 1. Log into the partner site, select service manager. 2. Click on the Manage Service Administrators button on the right of the screen. 3. A pop-up box with all ...
Removing a Service Administrator
You can remove a Service Administrator at any time, as long as you are a Service Administrator. 1. Log into the partner site, select service manager. 2. Click on the Manage Service Administrators button on the right of the screen. 3. A pop-up box ...
Adding Menu & Order Administrators
You can add a Menu Administrator or an Order Administrator as long as you are a Menu Administrator. ADDING A MENU ADMINISTRATOR 1. Log into the partner site, select item editor and check you are operating as the correct supplier (the one you'd like ...
Removing Menu & Order Administrators
You can remove Menu and Order Administrators at any time, as long as you are a Menu Administrator. REMOVING A MENU ADMINISTRATOR 1. Log into the partner site, select item editor and check you are operating as the correct supplier (the one you'd like ...
Service Administrator Guide
Access: Service Administrator The Service Administrator is the person who is responsible for the home page service icons of your school shop, and uses the partner website. They can: Change what services (icons) are seen Create new ...
Manager Role/Customer Page
Access: Manager Managers have special rights on the shop site that allows them access to the Customer page. They can: Search by name or email to see a customers' transactions Resend email confirmation of transactions Cancel orders Refund payments ...
Menu Administrator
Access: Menu Administrator The Menu Administrators’ are ‘suppliers’ to the school and use the partner website. They can: Create, delete and edit categories Create, delete and edit individual items Set stock levels for an item Add another Menu ...
Order Administrator
Access: Order Administrators The Order Administrator is responsible for viewing, printing and updating the status of orders along with downloading reports. All of this is done on the order status page of the Kindo Shop site. They can: Check product ...
Accounts Contact
The accounts contact is initially set up when you are first registering a new supplier. They will receive the weekly invoice and copies of the sales and finance reports. Reports are from Thursday midnight to Thursday midnight and are sent through on ...
Payables Administrator
Your payables administrator will have access to all the Kindo payable pages. This will allow them to: Apply payable items to individuals, groups and whole school Remove a payable item from an account or group of accounts Hide / Unhide a payable ...