Ticket sales using the stock function
Sell tickets to school productions, quiz nights, discos, and other events through your Kindo shop. Kindo's stock function allows you to limit the number of tickets available, and there are two ways to set this up depending on whether you need to track stock per ticket type.
What families see
Families see your event listed in your Kindo shop with the number of tickets remaining displayed on each listing. Once tickets sell out, Sold Out is displayed automatically.
Option 1: One item with priced choices
Use this option when the total number of seats available is the same regardless of ticket type. The stock limit is set on the item, not on individual choices — so all ticket types draw from the same pool.
Example: A venue with 500 seats available across adult, child, and senior/student tickets — when a ticket is purchased, the total pool counts down regardless of type
Creating your service and category
Set up a service for your event and create a single category for your tickets, e.g. Matariki tickets - 4th July. Set the service close date to the day before your event.
For detailed instructions see Creating a new home page service and Creating a new category.
Creating your ticket listing
- In the item editor, create a single item for your event, e.g. Matariki Evening Tickets
- Set the item Price to $0.00 — the full price for each ticket type comes from the choice price.
- Add a summary — this is displayed directly under the item name on your shop, so families can see key information before opening the item.
- Set Available quantity to your total venue capacity — this is the maximum number of tickets that can be sold across all ticket types.
- In the Choice section, tick Has priced choices and add each ticket type with its price.
- Add any Form Questions if needed, e.g. access requirements.
7. Select Save & Publish.
For guidance on setting up priced choices see Adding choices.
If a family pays by bank transfer, stock levels will only update once payment has cleared, which can take 2–3 business days. For events with limited availability, recommend an instant payment method such as POLi, Online Eftpos, or credit/debit card, or set the closing date at least 3 days before the event.
If you want to sell tickets to people outside your school community, tick Show in community shop when setting up your service and set the Delivery Address to Room or Address. See Creating your Kindo Community Shop for more information.
Option 2: Separate items
Use this option when you need to limit the number of tickets available per ticket type. Each item has its own stock pool, so you can set different limits for each ticket type.
Example: 100 adult seats, 50 child seats, and 30 senior/student seats — each tracked and counted down separately.
Creating your service and category
Set up a service for your event and create a category for each session, e.g. Production Tickets - 2nd July Evening. Set the service close date to the day before your event.
For detailed instructions see Creating a new home page service and Creating a new category.
Creating your ticket listings
- In the item editor, create a separate item for each ticket type, e.g. Adult ticket, Child ticket, Senior/Student ticket.
- Set the Price for each item.
- Add a summary — this is displayed directly under the item name on your shop, so families can see key information before opening the item.
- Set Available quantity for each ticket type individually.
5. Add any Form Questions if needed, e.g. access requirements.
6. Use the duplicate icon to copy a listing and adjust the details for each new ticket type — this saves time when listings share the same setup.
7. Select Save & Publish.
If a family pays by bank transfer, stock levels will only update once payment has cleared, which can take 2–3 business days. For events with limited availability, recommend an instant payment method such as POLi, Online Eftpos, or credit/debit card, or set the closing date at least 3 days before the event.
Once ticket sales have closed, hide the service icon to keep your shop tidy. For instructions see Disabling a home page service.Managing stock levels
You can update stock levels at any time in the item editor on the partner site, or on the shop site via Order Status & Reporting under Stock Levels. For instructions see Using the stock function and Checking product stocks.
Reporting
Most reports and label types work with both setups. Use the Production List to see a breakdown of ticket types sold. The Choices Value column in your Excel or CSV report shows the ticket type and price per order.
If you have set items up separately without options or choices, the School Purchase Report can also be used for ticket delivery to rooms.
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