Resending an electronic receipt via Connect Page
Access: Manager rights
On Shop site, Managers have access the Connect page, where they can resend the electronic receipt of a Kindo Shop order a family has placed.
Families can also resend themselves an electronic receipt using 'transactions' page.
If you don't currently have access to our Connect page, and would like this functionality, please email our Helpdesk - helpdesk@kindo.co.nz
1. Log in to the Shop site and select the Connect tab.
2. Select the correct student. A list of all their transactions will appear, with the most recent at the top. To see older transactions, select Load more at the bottom of the list.
3. Next to the purchase you'd like to resend the receipt for, select
4. A pop-up box will appear. Select Yes to resend the electronic receipt to the email address associated with the kindo account.