Creating a new item

Access: Menu Administrator

Add a new item to an existing category on the Partner site — for example, food, tickets, donations, uniform, or anything else you want to make available to families.

Before you start, make sure the category you want the item under already exists, or create a new one by selecting + Add category. See Creating a category  if you'd like more information. Only Item name and Price are required — everything else covers optional features for specific situations, so just fill in what applies to your item.

Adding an item to a category

1. On the Partner site, select Item editor.
2. Under Categories, select the category you want the item created in.
3. Select + Add item.

4. Fill in the item's details under Details:
   • Add the Item name.
   • Add a short Summary — this shows under the item name for families. You can format this text with bold, italics, numbered or bulleted lists, hyperlinks, and indenting.
   • Add a longer Description — this shows when a family selects the item name. You can format this text the same way as the summary.
   • Add Receipt detail if you want text (plain text only) to print on the family's electronic receipt.
     Example: "Thank you for your payment" or "This order confirmation will be used as a ticket for entry."
   • Add an image by selecting the image placeholder or Choose icon. Upload your own image (JPG or PNG — large images are resized automatically) or choose a preset icon from the categories shown (Sports, Art, Performing Arts, Food, PIF, General), or select a previously used icon under From Other Items.

5. Under Choice, use this when a family can pick one option from a set.
   

            

If choices have different pricing, tick Has priced choices and enter the additional amount for each — this is added to the item's base price.

            

6. Under Options (customer picks many), use this when a family can pick more than one option, with some included in the price and extra options costing more. Set Included options to the number included in the price, and Price per extra option for anything beyond that, then select + Add option to add each option.
   
   
   
   
   Example: a sandwich with a choice of lettuce, tomato, carrot and cucumber, with Included options set to 2 and Price per extra option set to $1.00 — a family can pick any 2 for no extra charge, and each extra option beyond that adds $1.00.
   You can also add options that are included by default, like butter. These start selected, so a family only needs to unselect one they don't want — an unselected default option is what prints on the kitchen sticker (for example, "no butter"), so the supplier knows what to leave out.
   
   
7. Under Pricing, add the Price. Tick GST exempt if no GST applies (for example, for a donation) — left unticked, the item is treated as GST inclusive. Tick Donation receipt if the item is a donation and needs to issue a donation receipt to the family on purchase. 
   
   
8. Under Internal, add a GL code if you use one — only admins see this, and it's included on your weekly invoice. Use Remarks (export only) for anything else you want on your report. 
   
   Example: GL 12345, remark Music.
   
   
9. For categories with a daily order cut-off, you can choose which days each item is available. Under Availability, tick the days the item can be ordered. This is mostly used by food suppliers, for example a canteen that’s open every day but only offers some items on certain days.
   
   
   

You can only change these tickboxes for a category that has a daily order cut-off time and date set — without one, the item defaults to visible every day and the tickboxes can't be edited.

10. Under Available quantity, leave Unlimited selected, or select Set limit and enter the number of items you have. Kindo counts down as items sell and shows the item as sold out to families once it reaches zero, stopping further orders. You can adjust the number at any time.
    
    
    
    
11. Under Delivery, choose the Delivery address — this defaults to Room and is recommended for most schools. Use the dropdown for the option of an address instead, or both, or neither — this is often used for wider-community events where buyers may not have children at the school. Contact the Customer Support team if you want to discuss these options.

If you change this from Room, orders won't include a room number on your CSV/Excel downloads — we recommend leaving it as Room for anything school-related.

Set Consignment if relevant — this is for food items only, and groups items that print on the same label (for example, all hot items on one label). Standard is the default and recommended for most school items.