Access: Menu Administrator
Categories hold the items, or listings, that families can choose to buy in your Kindo Shop. Create them in the
Item editor on the
Partner site, then add your items to them.
Looking for payable categories? These are set up in Kindo Payables, not the Item editor. See
Payable category.
Planning your categories
Before you create a category, decide how you want to group your items. Think about:
- What you're selling. Look at the items you're selling to work out which categories make sense, such as one for each sport or each show date.
- What families see. Categories appear in the shop under a service, so choose ones that are clear and make items easy for families to find.
Select an example below for ideas on how to set up your categories, depending on the items you're listing.
Creating a category
If you manage more than one supplier, check the correct one is selected in the Supplier dropdown before you start.- Go to Item editor.
- Next to Categories, select Add category.

- Enter the Category name.
Tick Has daily order cutoff only if orders need to close at a set time each day, such as for a food service. Then choose the Days prior, Hour and Minute.
6. Select Save draft to save your changes without publishing them, or Save & publish to make them live in the shop.
The category opens with an Add item button, so you can start adding items straight away.
Notes
- Most categories don't need a daily order cutoff. Without one, orders close at 11:59pm on the last day of the service. If you do use one, Days prior 0, Hour 9 and Minute 0 closes orders at 9am on the day of delivery. See Daily order cutoff – what it is and when to use it.
- A new category is not added to existing home page services automatically. Let your Service Administrator know so they can attach it. Categories in the same service must share the same cutoff time. See Creating a new home page service.