Applied Forms - Frequently Asked Questions (FAQ)

Applied Forms - Frequently Asked Questions (FAQ)

This page answers the most common questions schools have about creating, applying, and managing forms in Kindo. It covers everything from publishing and editing to exemptions, maintenance, and exports.

Can caregivers see forms before we apply them? 
No. Caregivers only see forms once your school has applied them to a student or group.

Can I edit questions after a form is published?

No. Once published, the questions are locked to protect data accuracy. If you need to make changes, duplicate the form, update the questions, and use the new version.

Can I change the year on a form after it's published?

No. The year becomes locked once the form is published. To use a form for a different year, duplicate it and adjust the year before publishing.

Can forms be deleted?

Yes, but only in two situations:
  1. The form has never been applied, or
  2. All application and submission records have been deleted via Form Status, and any associated rules are disabled in Form Maintenance.
This protects your audit trail and prevents accidental loss of data.

What happens when I close a form?

Closing a form simply hides it from caregivers so they can no longer submit. All submissions remain in Form Status, and you can re-open (publish) the form again later if needed.

A student shouldn't have to complete a form - what do I do?

Mark them as Exempt in Form Status. Exempt students count as "completed," which keeps your completion percentage accurate.

We applied a form to the wrong students - can we undo it?

Yes. Select the form and students in Form Status and use Delete form request. This removes the applied form (and any submissions if completed).

When should we use Form Maintenance?

Use Form Maintenance when you want to adjust how forms behave over time - for example, when rules should stop applying to new students but remain in place for existing ones. It's especially useful for ongoing or group-based forms.

Can we use form responses to create groups?

Absolutely. In Form Status, filter for the students you want, and create a group directly - ideal for camps, sports teams, or any Expression of Interest processes.

What's the difference between printing forms and exporting to Excel?

Print (one per page): Best for field trips, camps, coaches, or any situation where you need a physical copy of each student's answers.

Excel Export: Best for admin workflows - sorting, filtering, preparing lists, checking completion, or building reports.

What if we need a mid-year medical update or uniform agreement refresh?

Many schools duplicate the original form, make any updates, and apply the updated version mid-year. Alternatively, you can create a short "update only if changes" form.

Why doesn't a form appear on the caregiver side even though we created it?

Forms only appear on the caregiver dashboard after they have been applied to a student or group.

Can we apply a form to future students (e.g., next year's Y9 pre-enrols)?

Yes. Switch the year in Form Catalogue to work ahead, and apply once the students are flowing from the SMS.

Does a "Submitted" form automatically close?

No. The form remains open until the school chooses to close it, even if all students have submitted.

Can we re-open a closed form?

Yes. Re-publishing a closed form makes it visible again for caregivers who previously had a form applied but had not yet submitted.

What happens to exempt students in exports?

Exempt students appear with their status listed as Exempt, and they contribute to the first-page completion percentage.

Can we use Applied Forms for whole-school acknowledgements at the start of the year?

Yes - this is a common use case. You can apply a form to the whole school (or an entire year level) to collect things like policy acknowledgements, device agreements or expectation agreements.




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