Delivery Address

Delivery Address

Info
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Delivery address

Access: Menu Administrator

The delivery address setting controls what information you collect from families when they order an item — a room number, an address, or neither — so you know where to deliver it. Before you start, make sure the category you want the item under already exists — see Creating a category if you need to set one up first.

Setting the delivery address option

  1. In the Item editor, select the category the item is in.
  2. Select the edit icon under Actions, next to the item you want to update (or create a new item).
  3. Scroll to the Delivery section. 



  4. Select the Delivery address dropdown and choose the option you want. 



  5. Select Save draft to save your changes without publishing them yet, or Save & publish to apply the change to the item.

 

Notes
Delivery address defaults to Room, and we recommend using this unless you have a specific reason to change it.

Delivery address options

Room — families select their child's room with their first order on Kindo. From then on, that room is what shows on the report (Excel export) — they don't need to select it again on future orders.

Alert: for schools not using Kindo Payables, room numbers are automatically cleared out at the start of each year. The first time a family makes a purchase in the new year, they'll be prompted to enter their room number again.

Address — useful for celebrations, jubilees, fundraisers, Grandparents' Days, and similar events where buyers may not have a child at the school. Families are asked for an address at checkout, and the order can't be completed until one is entered.

Notes
Once a family has entered a delivery address, they won't be asked for it again on future purchases — though they can still update it at checkout by selecting the edit (pencil) icon next to the address.

Either room or address — families can choose whether to have the item delivered to a room or an address.

Neither required — no room number or address is collected.

Alert
this means the information won't be available on any reports. We don't recommend this option for schools.