Viewing hidden and exempt status payables

Access: Payable Administrators

Select Payable Status from the main School admin home page on the shop site.

If you need help finding the relevant payable data on this page, please refer to: Payable Status - Filters and tools to refine your view.

Viewing hidden and exempt information

Payable items can be Hidden or given an Exempt status.

Schools can use the Actions on the Payable status page to Hide, but not remove, a payable item from a family's account.

This will mean the family will no longer be able to see the item on their account, and it will not be included in any email reminders that will get sent.

For more information, please visit: Using actions to hide and unhide payable.

Hidden items can be unhidden at any time.

Hide should be considered a temporary action.

Schools can use the Exempt status when a rule has been applied to a group, and an item needs to be removed for one family.

Any payables that has an exemption applied to it, will be removed from their account and also not included in any email reminders that will get sent.

For more information, please visit: Using actions to exempt a student from a payable.

This is often used when a payable has been applied to a year group for a trip. If a student is not going on that trip, you can choose to make that student Exempt.

You can view any payables that have Hide or Exempt actions applied by selecting these options on your Payable Status page:

Additional column headings will appear: Hidden and/or Exempt:

Payables that have been made Hidden or Exempt will appear in these columns. The wording Hidden and/or Exempt will show next to any payables that are Hidden and/or Exempt.

For more information about Payable Status, please visit our Knowledge Base: Payable Status.