Using actions to Hide and Unhide payables
Access: Payable Administrators
Select Payable Status from the main School admin home page on the shop site.
If you need help finding the relevant payable data on this page, please refer to: Payable Status - Filters and tools to refine your view.
About Hide and Unhide
Schools can use the Hidden status to hide, but not remove, a payable item
from a family's account.
Caregivers will no longer be able
to see the payable on their account, and it will not be included in any email
reminders sent to caregivers.
- Hide: This will hide the item from the family account until you unhide it.
- Unhide: This will unhide previously hidden items and make them visible on the caregiver’s account.
If items are Hidden, they will also by default by Hidden on the Payable Status page. You can view them by ticking the Include Hidden option:
EXAMPLES OF USE:
Hide should be considered a temporary action - only use Hide if you are expecting to Unhide again.
Frequently used when items need checking and potentially adjusting - possibly due to a parent query.
Can be a good option to support families suffering bereavement, redundancy etc.
Select Actions: Hide and Unhide
Select which options you would like to view on your screen - No payments, Part payment and/or Paid. The page defaults to No payments and Part payments.
All payables for your selected criteria will appear on the screen to view.
To select all, select the top box and all payables will be selected:
Hide
Use the dropdown menu to Select action: Hide:
Hide Payable prevents payable(s) from being shown to caregivers on myKindo or being included in emails.
Fill in the compulsory Comment section. This comment will appear on Payable Status when the comment column is enabled.
Click Confirm.
A pop-up box will appear confirming the payable(s) has been successfully Hidden.
Unhide
Unhide: This will unhide previously hidden items and make them visible on the caregiver’s account.
Use the dropdown menu to Select action: Unhide:
Click on and 1 more to see other records selected. (This will only appear sometimes, depending on how many records you have selected.)
Fill in the compulsory Comment field. This comment will be added to your previous hide comment, and will appear on Payable Status when the comment column is enabled.
Click Confirm.
A pop-up box will appear confirming the payable(s) has been successfully Unhidden.