Quick guide for ezlunch suppliers

Quick guide for ezlunch suppliers

Access: Menu Administrators

ezlunch Suppliers can set up your food listings using the setup described in this guide, using our new partner pages. Lunch set up would appear to your customers as follows:




This article shows you how to create your food items, and includes explanations around options and choices, as well as consignment.

There is also a brief explanation around reporting, highlighting some of the more popular reports and label printing options.  

Full explanations for each report can be found on our Reporting pages.

On the home page customers will see the service icon, name and dates available for customers to place their orders. This will be setup by our Kindo Team. 




Once a customer select the date(s) for their order, customers will be taken through to your food service. 
Your categories will be displayed on the left-hand panel and your items within each of these categories will be visible in the main panel. 



Parents can easily select the item by clicking on the student's name. 



You can add:

  1. additional information to be visible under the name of the item.



  2. choices and options for the item. 



  3. add your own personalised pictures too. For more information, visit our Knowledge Base article - Photographing food (kindo.co.nz), Photographing for the Internet, Uploading a Picture


If you are uploading photos of your menu items on your Item Editor, please also send the HD images to Lana Eade, Marketing, mailto:lana@tgcl.co.nz as she will require them for our communications that go out to the school community to promote your service.
  1. whether an item is Gluten free, Dairy free, Vegetarian or Halal. 



    Customers can filter items according to dietary requirements. 



  2. stock numbers if you only have a limited number. Once all items have been purchased, a SOLD OUT sign will appear and no more orders will be taken for that item. 

The categories and items are set by you, the supplier. 


Creating the items and category (Menu Administrator)


All set up is done on our partner website:  https://partner.tgcl.co.nz

  1. On the partner site select item editor, check you are operating as the correct supplier and select add new.




      If you are editing an existing category or item, click on the category name to open it up.

2. The following pop-up box will appear:  




3. Enter the Category name.

4. Either untick daily order cutoff, Or if a daily order cutoff is required (e.g. it is a food service) select the day, hour and minute that you would like for your cutoff time. In the example shown above, the system will cut off orders at 9am on the day of delivery.  

The default is 9am on the day of delivery – recommended as most orders come in between 7 am and 8.30 am on the day of delivery, However, you can choose any day or time to close off your orders.  
all categories must have the same daily order cutoff to appear under the same service icon.

  If editing an existing item, click on the pencil icon next to the item.


The editing box will appear, and you can add in the information required for that item.
You can duplicate the item.
You can move it to another category. 
You can delete it if it is no longer available. 


Each step is numbered in the highlighted box above and explained below. 

5.  Add the name of your item.
6.  Additional information for your customers can be entered here in the Click to add summary and will appear on the screen for them to see.
7.  Add description also allows further information to be added but will only appear for customers if they click on the information icon or name of the item. (Optional).
8.  If your item is Gluten free, Dairy free, Vegetarian or Halal, you can select the option(s) here.

If you are concerned about an allergy alert, call our Helpdesk and they will contact the caregiver/customer to see if there is an issue or not.  If there is a concern, our Helpdesk will find out if there is something they would like to order instead and let you know.


9.  If there is limited stock available of the item, next to Available quantity you can click on the pencil icon to edit the stock numbers.  Enter the stock numbers and select save.



Kindo will count down and display when the number reaches zero.   


As a lunch supplier, it is up to you to manage your own stock using this function.


10. Use Choice when the user can only pick one of the choices on offer. E.g., you are selling a sandwich with a choice of chicken, lamb, or falafel.
11. Use Options when the user can pick more than one option, e.g., your sandwich can have spinach, lettuce, tomato, avocado and/or cheese added to it.
12. Tick Has priced options to ON if you have options or additional extras that you wish to charge for. This will bring up some additional fields where you can input the price of the additional options and how many are included in the original price.
E.g. Your sandwich can have 3 salad fillings included, and you will charge $0.50 for each additional salad filling.

Not all reports will show options and choices.  Check Full view reporting, Production list and Labels - Quick view reporting, to view reporting options.

An alternative to using choices or options is to list each item individually, e.g., Apple, Banana, and Orange rather than a set of choices under the item Fruit. 

Stock limits are best for individual items.

13. The Consignment field determines which items are printed onto the same label e.g., all cold consignment items will be printed onto the same label – great if you wish to process your cold items before warm mains. 

If a customer has ordered from different consignments the labels will say 1/2 and 2/2 to ensure they collect two labelled items.

14. Add a picture of the item here. We highly recommend adding an image. This can be a jpeg, png, bmp or gif file and must be less than 5MB. You can click to add the picture from your computer or drag and drop the image into the pop-up box.
15. Change the Available Days to only the days the item is available. If you only offer Spaghetti Bolognese on Wednesdays, only tick Wednesday. 
16. Enter in the price of the item.
17. Relates to GL Codes – and determines what items are reported together on your Weekly reports we send through.  You may choose to add in the category name here.  This would mean on your weekly reports you will see Sandwiches  $xxxxx, Hot Mains $xxxxx, Sweets and Treats $xxx etc.
18. Not applicable for most lunch suppliers.
19. Click the tick next to the price, to close the item editing box.



20.  Save Draft to save your work, but not yet make visible to families or click Save & Publish to make your items visible to families.




21. To create another item like the one you have just created, select Duplicate item to create a copy.  Alternatively, you can select Add new item and repeat the above steps.

When using the Duplicate item option, you will need to edit the name of the item and any other details that need to be updated.  All information will be copied over except the picture and stock numbers. 



Manage Administrators

This allows you to add or remove Order and Menu Administrators.




Manage Order Administrator – allows you to add or remove order administrators. The Order Administrator is the person who can retrieve your orders, print the labels, and call up reports.

Manage Menu Administrator – add or remove menu administrators. The Menu Administrator is the person who can edit your menu and manage your stock numbers.

 

We recommend that you have more than one Administrator in each of these roles.  Great for covering leave and sickness, and having the knowledge shared.

Click on the relevant button to add/remove administrators.

Any added Administrators will be able to access the relevant site immediately using their email and password.



Checking Orders and Reporting (Order Administrator)

Viewing orders and reports is done on our shop site:  https://shop.tgcl.co.nz


When you login to the Shop site, you can select the order status page, which is where you need to be to check orders and call up reports. 



To see how your orders are tracking or to see today’s orders and print labels, use Quick View. Visit the Knowledge Base article, Quick View Reporting

For label printing, use Labels.

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