Other actions available from our Helpdesk

Other actions available from our Helpdesk

Access: Kindo Helpdesk 

Payable Status Actions allow you to: 

  • Change Charged Amount;
  • Hide payable items;
  • Unhide payable items;
  • Unapply a payable;
  • Exempt a student from a payable;
  • Retire a payable;
  • Refund Payable;
  • Pre-paid Enrolment;
  • Save Group;
For more information about Payable Status Actions, please visit our Knowledge Base: Payable Status.     

Our Kindo Helpdesk (helpdesk@kindo.co.nz) can also provide the following additional actions:

  • Process a refund for a payable item that has been part-paid.

  • Change the total amount to be paid on a payable item when payment has been made in full. A partial refund will be processed, and this can only be done 10 students at a time so may take time to process for larger groups.

  • Logo for payments requests updated.

 


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