Knowledge Base
Kindo Administrator Support
Information, guides and step by step instructions on how to do all things Kindo related.
Recent Articles
Payment requirement: Voluntary vs Compulsory
Access: Payable Administrators When creating a payment, you can mark it as voluntary or compulsory. This setting helps you track and report on different types of payments appropriately. How it works Compulsory payments are required fees that families ...Kindo Receipts
Kindo Receipts Electronic receipts are provided for all payments made through a Kindo account. Receipts are sent automatically by email, and can also be downloaded from the my orders page within the caregiver’s Kindo account. What a Kindo receipt ...Advance Voluntary Donations
Access: Kindo Payable Administrators Advance Donations Some schools encourage families to contribute early by offering a reduced donation amount if paid before a certain date. This is fine to do - but wording matters. The IRD has advised that calling ...Applying Payment Requests to Kamar Pre-Enrol Students
Access: Kindo Payables Administrators Kamar schools can easily add charges to pre-enrolled students by enabling a special setting. Steps 1. Contact the Kindo Helpdesk and ask for the Kamar pre-enrol setting "include next year students" to be turned ...Review and Contact - Responses Report
Access: Kindo Payables Administrators Review and Contact - Responses This report provides caregiver responses to questions that have been attached to payment requests, making it easy to check permission, gather trip information, and review special ...
Popular Articles
Overview of Roles & Kindo Shop
ORGANISATION AND SUPPLIERS When you first register your school, you are setting your school up as the Organisation. Every organisation has Suppliers, which provide items to the organisation. Suppliers can be internal (e.g. your school office), or ...Creating a new home page service
Access: Service Administrators 1. On the partner site, select service manager. 2. Click on the Add new button. 3. Enter the Service Name in the pop-up box, e.g. "School Production", and click done. 4. The 'choose icon' pop-up box will appear. You can ...Creating your Kindo Community Shop
We appreciate schools often have events and items, such as school productions, fundraising quiz nights and calendar art, that the wider community may want to support. Kindo Community Shop allows those without a student at the school to shop for ...Printing a statement for the caregiver
Access: Payable Administrators A statement showing outstanding payables is available to print for a caregiver on the POS page at any time. The statement will list all students associated with the account, and include itemised outstanding payables as ...Sports Questions examples
Access: Menu Administrators It's very easy to add questions to your items, effectively creating a registration form. Examples of Sports Questions you could use follow. TRANSPORT If you are attending a one-off sporting event, e.g. cluster sports, you ...