Knowledge Base
Kindo Administrator Support
Information, guides and step by step instructions on how to do all things Kindo related.
Recent Articles
Connecting to your School Management System (SMS)
If you are a new school joining Kindo or an existing Kindo school who is changing to a new SMS, Kindo needs to be able to access your SMS to connect to your roll data. Here are the instructions for enabling Kindo to access your SMS, depending on ...Kindo Coming Soon!
Below are some suggestions to communicate with your school families prior to going live with Kindo. Use the suggested wording - you can adapt this to best suit your school if needed. Then add the image provided. Simply right click on the image. ...Features Update: October 2024
Big things are happening in Kindo Payables We are working on some developments to make it easier to create and manage your payment requests through Kindo Payables. First delivery is planned for December with further features over the following few ...Features Update: September 2024
Custom Salutations Now Available on Payment Request Emails Previously, our payment request emails allowed for the Subject Line and Message to be customised but we have added the saluation to this as well! However your school likes to greet your ...How to refund an order from Connect Page
Access: Manager rights Managers have special rights on the live shop site, which allows them to access the Connect page, where they can refund a Kindo Shop order. If you don't currently have access to our Connect page, and would like this ...
Popular Articles
Creating your Kindo Community Shop
We appreciate schools often have events and items, such as school productions, fundraising quiz nights and calendar art, that the wider community may want to support. Kindo Community Shop allows those without a student at the school to shop for ...Printing a statement for the caregiver
Access: Payable Administrators A statement showing outstanding payables is available to print for a caregiver on the POS page at any time. The statement will list all students associated with the account, and include itemised outstanding payables as ...Sports Questions examples
Access: Menu Administrators It's very easy to add questions to your items, effectively creating a registration form. Examples of Sports Questions you could use follow. TRANSPORT If you are attending a one-off sporting event, e.g. cluster sports, you ...Menu Administrator
Access: Menu Administrator The Menu Administrators’ are ‘suppliers’ to the school and use the partner website. They can: Create, delete and edit categories Create, delete and edit individual items Set stock levels for an item Add another Menu ...Key Differences between a Kindo Shop item and a Payables item
We’ve created this summary to help highlight the major differences between loading an item through Kindo Shop and loading an item with Kindo Payables for those administrators just starting their Payable journey. You either apply an item through Kindo ...