Recent Articles
Features Update: September 2024
Custom Salutations Now Available on Payment Request Emails Previously, our payment request emails allowed for the Subject Line and Message to be customised but we have added the saluation to this as well! However your school likes to greet your ...
How to refund an order from Connect Page
Access: Manager rights Managers have special rights on the live shop site, which allows them to access the Connect page, where they can refund a Kindo Shop order. If you don't currently have access to our Connect page, and would like this ...
How to view a customers' transactions from Connect Page
Access: Manager rights Managers have special rights on the live shop site, which allows them to access the Connect page, where they can view a families transactions, cancel a Kindo Shop order a family has placed if it is before the cut-off time, or ...
How to cancel an order from Connect Page
Access: Manager rights On the shop site, Managers can access the Connect page, where they can cancel a Kindo Shop order a family has placed if it is before the cutoff time. If the order has passed it's cutoff time, or the status has been changed to ...
Resending an electronic receipt via Connect Page
Access: Manager rights On Shop site, Managers have access the Connect page, where they can resend the electronic receipt of a Kindo Shop order a family has placed. Great for when families loose their donation receipt! Families can also resend ...
Popular Articles
Creating your Kindo Community Shop
We appreciate schools often have events and items, such as school productions, fundraising quiz nights and calendar art, that the wider community may want to support. Kindo Community Shop allows those without a student at the school to shop for ...
Printing a statement for the caregiver
Access: Payable Administrators A statement showing outstanding payables is available to print for a caregiver on the POS page at any time. The statement will list all students associated with the account, and include itemised outstanding payables as ...
Sports Questions examples
Access: Menu Administrators It's very easy to add questions to your items, effectively creating a registration form. Examples of Sports Questions you could use follow. TRANSPORT If you are attending a one-off sporting event, e.g. cluster sports, you ...
Menu Administrator
Access: Menu Administrator The Menu Administrators’ are ‘suppliers’ to the school and use the partner website. They can: Create, delete and edit categories Create, delete and edit individual items Set stock levels for an item Add another Menu ...
Key Differences between a Kindo Shop item and a Payables item
We’ve created this summary to help highlight the major differences between loading an item through Kindo Shop and loading an item with Kindo Payables for those administrators just starting their Payable journey. You either apply an item through Kindo ...